Privacy Policy
Last updated: January 20, 2026
1. Information We Collect
We collect information you provide directly, such as account details, payment information, and content you create. We also automatically collect usage data, device information, and cookies. This includes IP addresses, browser type, pages visited, and interactions with our platform.
2. How We Use Your Information
We use your information to provide and improve our services, process payments, communicate with you, and ensure platform security. We may also use aggregated, anonymized data for research and to train our AI models to improve service quality.
3. Information Sharing
We do not sell your personal information. We may share data with service providers who help us operate our platform, when required by law, or in connection with a business transfer. Third-party integrations you enable may receive relevant data as necessary for their function.
4. Cookies and Tracking
We use cookies and similar technologies to remember your preferences, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser, though some features may not function properly without cookies enabled.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security of your information.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, dispute resolution, or legitimate business purposes. Generated content may be deleted according to your plan's storage limits.
7. Your Rights
You have the right to access, correct, or delete your personal data. You can export your data or request account deletion through your settings. Depending on your location, you may have additional rights under GDPR, CCPA, or other privacy laws.
8. Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information promptly.
9. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses or other legally approved transfer mechanisms.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through the platform. Your continued use of our services after changes take effect constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy, please contact us at privacy@pixo.video